PREAMBLE

The Mes Chasses application is a SaaS software solution designed for organising, managing and tracking hunting activities.

It is intended for:

• individual hunters (Consumer Clients, B2C);
• legal entities: ACCA (municipal hunting association), hunting societies, local authorities, federations, associations or businesses (Professional Clients, B2B).

The Application is a tool to assist with organisation and in no way substitutes for the legal, regulatory, administrative and safety obligations associated with hunting.

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PART 1 – TERMS OF USE

ARTICLE 1 – LEGAL INFORMATION

In brief: here is who publishes Mes Chasses and how to contact us.

The Mes Chasses application is published by:

See the Privacy Policy and the Cookie Policy for more information on how your data is processed.

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ARTICLE 2 – PURPOSE AND ACCEPTANCE

In brief: by using the application, you accept these terms. Ticking the box at registration constitutes acceptance.

2.1 Purpose of these terms

These Terms and Conditions of Use and Sale define the terms of access to and use of the Service.

2.2 Acceptance of terms

Access to the Service implies full and unreserved acceptance of these Terms and Conditions as well as the Privacy Policy and Cookie Policy.

During registration, the User must tick the box: “I have read and accept the Terms and Conditions and the Privacy Policy”.

This action constitutes proof of consent and contractual acceptance. It is timestamped and associated with the User’s identifier. It constitutes an electronic document enforceable under Articles 1366 and 1367 of the French Civil Code, without however constituting a qualified electronic signature within the meaning of the eIDAS regulation.

2.3 Required capacity

The User declares:

• being of legal age and legally capable; or
• being duly authorised to bind the legal entity they represent and having the necessary powers to do so.

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ARTICLE 3 – DEFINITIONS

In brief: the meaning of key terms used in this document.

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ARTICLE 4 – DESCRIPTION OF THE SERVICE

In brief: what the application does, and the external services it relies on.

4.1 Main features

The Application offers tools for:

• managing hunting territories (Hunting Grounds);
• organising hunting events (driven hunts, stalking, etc.);
• real-time geolocation (Live) of participants and points of interest;
• administrative management of participants (address book, licence/insurance verification);
• tracking harvests and statistics;
• collaboration and information sharing between users.

4.2 Integrated third-party services

The Service integrates third-party APIs and services, including:

• IGN (French National Institute for Geographic and Forest Information);
• Stripe (payments);
• Supabase (data hosting);
• Cloudflare (hosting/security/performance);
• Brevo (communications and SMS);
• Twilio (WhatsApp messages and backup SMS);
• PostHog (analytics).

4.3 Third-party service dependency – Limitation of liability

The Publisher cannot be held liable for:

• unavailability, even prolonged, of said services;
• modification of data or features;
• inaccuracy, error or latency in data provided by these third-party services;
• interruption of the Service resulting from failure of these external providers.

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ARTICLE 5 – SAFETY AND MAJOR WARNING

In brief: the application helps you organise your hunts, but it never replaces safety rules. Never base a shot on what the screen shows.

5.1 Nature of the Service – Decision support tool

The Application is a tool to assist with organising and coordinating hunting activities. It in no way replaces:

• direct observation of the terrain;
• compliance with applicable hunting safety rules;
• current hunting regulations (SDGC, prefectoral orders, harvest plans, internal rules, etc.);
• common sense and the hunter’s experience.

5.2 Geolocation – Critical warning

Geolocation data may contain errors, delays, inaccuracies or discrepancies due to:

• GPS system inaccuracies;
• weather conditions;
• natural or built obstacles;
• network transmission delays.

WARNING: IT IS STRICTLY PROHIBITED TO TAKE A SHOT BASED SOLELY ON INFORMATION DISPLAYED ON THE SCREEN.

Formal and direct visual identification of game remains mandatory before any shot.

The Publisher disclaims all liability in the event of accident, shooting incident, intrusion, injury or damage resulting from misinterpretation of geolocation data or displayed information.

5.3 Administrative document verification

Effective verification of hunting licence, civil liability insurance, legal authorisations and administrative documents remains the sole responsibility of the Organiser.

The Application offers assistance with reading licences and insurance certificates through automated image processing (recognition of information from a photo of the document). This processing is provided as an aid, without guarantee of accuracy or result: it may misread information, validate an invalid document or reject a valid document. It in no way exempts the Organiser from personally verifying the validity of each participant’s documents.

The Application therefore constitutes only a tool for storing, assisted reading and displaying these documents; it does not replace physical verification and personal validation by the Organiser. The Publisher is not responsible for consequences of erroneous reading, validation or rejection by the automated processing.

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ARTICLE 6 – USER OBLIGATIONS

In brief: you undertake to provide accurate information, comply with the law and safety rules, and not share your login credentials.

The User undertakes to:

1. Provide accurate and up-to-date information during registration and throughout the duration of the Service;
2. Strictly comply with applicable hunting regulations (laws, decrees, prefectoral orders, harvest plans, SDGC, internal rules of organisations);
3. Adopt responsible and safe behaviour in accordance with good hunting practice;
4. Keep their documents up to date (hunting licence, insurance, authorisations);
5. Preserve the confidentiality of other participants’ data;
6. Not share, disclose or lend their login credentials;
7. Not use the Application for illegal activities (poaching, circumventing harvest plans, fraud);
8. Not technically circumvent restrictions or security mechanisms of the Service;
9. Report any anomaly or security incident to the Publisher without delay.

Consequences of non-compliance

Any dangerous, illegal behaviour or violation of these obligations may result in immediate and permanent suspension of the account, without notice or compensation.

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ARTICLE 6 BIS – FAIR USE OF THE SERVICE

In brief: the Service is intended for normal use by a hunting organisation. Extreme or misuse (resale, multiple accounts, bots) may be limited, after prior notice.

6bis.1 Principle

Plans with “unlimited” resources (members, hunts) are understood as normal use by a single hunting organisation. They are not intended to support abnormal uses that would place a disproportionate load on the infrastructure or divert the Service from its purpose.

6bis.2 Indicative thresholds

• Beyond 300 members on an unlimited members plan, the Publisher may contact the organisation to agree on a plan suited to its size.
• The Publisher may limit, within reasonable proportions, the number of participants tracked simultaneously in real-time geolocation during a single hunt. The technical load from live tracking grows strongly, and non-linearly, with the number of participants connected at the same time.

6bis.3 Prohibited uses

The following are specifically prohibited:

• resale, sharing or making available the same subscription between several distinct organisations;
• creating multiple accounts intended to circumvent free plan quotas;
• any automated use (bots, scripts, scraping, mass extraction);
• storing content unrelated to hunting activity.

6bis.4 Graduated procedure

Before any measure, the Publisher applies a graduated procedure: prior information to the User, reasonable time to comply, then, failing this, limitation or suspension of the Service. Serious or fraudulent breaches fall directly under Articles 10 and 18.

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ARTICLE 7 – SHARED HUNTING GROUNDS AND DATA OWNERSHIP

In brief: your data belongs to you. You can export it at any time. We only use anonymous statistics that cannot identify anyone.

7.1 Data ownership

The creator of a Hunting Ground is the sole owner of the data associated with that Hunting Ground.

7.2 Rights of invited members

Members invited to participate in a Hunting Ground have exclusively a right of access and use limited to the features that the Organiser has authorised.

They have no right of ownership, permanent modification or deletion of the Hunting Ground.

7.3 Deletion of a Hunting Ground

Deletion of a Hunting Ground (by the Organiser or by the Publisher in case of violation) results in the immediate deletion of all associated data, including events, participants, and recorded harvests.

No compensation will be possible for other members with access to the Hunting Ground.

Users have no right of claim in the event of deletion.

7.4 Export and reversibility

At any time during the subscription period, the Organiser can export their Hunting Ground data in a readable and reusable format (PDF files for generated documents, CSV or Excel spreadsheets for lists and harvests). In the event of termination, they are responsible for carrying out this export before the end of the retention period defined in Article 8.5. After this period, data is deleted or anonymised and can no longer be returned.

7.5 Aggregated and anonymised statistics

The Publisher may produce and use aggregated and anonymised statistics from Service usage (for example: average number of participants per hunt, harvest volumes by species at national level). These statistics never allow identification of a person, organisation or territory. They are used to improve the Service, measure its usage and, where applicable, publish general trends. No personal data or precise geographical position is used for this purpose.

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ARTICLE 8 – PERSONAL DATA (GDPR)

In brief: we explain what data is processed, why, for how long, and how to exercise your rights. For your members’ data, your organisation decides and we execute.

8.1 Data controller

Data controller: Mes Chasses (contact details in Article 1)

Role allocation between the Publisher and the organisation. For data that the hunting organisation enters about its own members and participants (identity, contact details, licence, insurance, harvests, positions), the organisation is the data controller and the Publisher acts as processor within the meaning of Article 28 of the GDPR: it processes this data on behalf of the organisation and according to its instructions. The Publisher’s commitments as processor are set out in a separate Data Processing Agreement (DPA). For its own customer management data (subscriber account, billing, commercial relationship), the Publisher is the data controller.

8.2 Data collected and purposes

The personal data collected is as follows:

• First name and surname;
• Email address;
• Telephone number;
• Real-time GPS location (when participating in an event);
• Hunting licence number;
• Insurance policy number;
• Event and harvest history;
• Any information voluntarily provided by the User.

Processing purposes:

• Organisation and management of hunting activities;
• Participant safety;
• Statistics and harvest tracking;
• Invoicing and subscription management;
• Compliance with legal and regulatory obligations.

8.3 Legal bases

Data processing is based on the following legal bases:

• Contract performance (Article 6.1.b of the GDPR);
• User consent (Article 6.1.a of the GDPR);
• Legitimate interest of the Publisher (Article 6.1.f of the GDPR);
• Legal obligation (Article 6.1.c of the GDPR).

8.4 Processors and data transfers

Data may be shared with the following processors:

• Supabase: database hosting and authentication (France region, European Union);
• Cloudflare: site and application hosting, file storage, security and performance (data in France);
• Stripe: online payments;
• Firebase Cloud Messaging (Google) and Apple Push Notification service: push notifications;
• Brevo: transactional emails and SMS (France);
• Twilio: WhatsApp messages and, as backup, SMS (United States);
• Meta Platforms (WhatsApp): WhatsApp message routing;
• Document reading provider: reading licence and certificate text, and assisting with support response drafting (United States);
• Libredesk (hosted on Google Cloud): customer support and help centre;
• Sentry: technical error logging;
• PostHog: audience measurement and service improvement.

All these processors are subject to standard contractual clauses or appropriate protection mechanisms. The detailed and up-to-date list appears in the Privacy Policy available at: meschasses.com/en/legal/app/privacy-policy/

8.5 Retention periods

Data is retained according to the following schedule:

Soft Delete: In the event of account deletion, data is masked immediately but retained for 30 days before permanent deletion or anonymisation, unless a legal obligation requires otherwise (notably accounting or criminal).

8.6 User rights

In accordance with the GDPR, every User has the following rights:

• Right of access: view all personal data held;
• Right of rectification: correct inaccurate or incomplete data;
• Right to erasure (“right to be forgotten”): request deletion of their data;
• Right to restriction of processing: request that processing be stopped without deletion;
• Right to data portability: receive their data in a structured format;
• Right to object: object to certain processing;
• Right relating to automated decision-making: be informed of automated decisions.

Exercising rights:
These rights can be exercised:

• directly via the “My Account” section of the Application;
• by email to: [email protected];
• by post to the registered office address (Article 1).

Response time: The Publisher undertakes to respond within 30 calendar days.

8.7 Full Privacy Policy

Full details of personal data processing, including cookies and tracking technologies, appear in the Privacy Policy available at: meschasses.com/en/legal/app/privacy-policy/

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ARTICLE 9 – INTELLECTUAL PROPERTY

In brief: the software and brand remain our property. You have the right to use it, not to copy, resell or decompile it.

9.1 Ownership of the Application

All elements constituting the Application are the exclusive and inalienable property of the Publisher, including:

• source code and software;
• databases;
• content (text, images, videos, graphics);
• design and user interface;
• “Mes Chasses” trademarks and all associated logos;
• visual elements and layouts;
• data and architecture models.

9.2 Prohibition of reproduction

Any reproduction, modification, adaptation, translation, distribution, exploitation or reuse of the above elements is strictly prohibited without prior written authorisation from the Publisher.

9.3 Licence of use

The User benefits from a personal, non-exclusive, non-transferable and revocable licence to use the Application, strictly limited to the purposes defined herein.

9.4 Violation of intellectual property rights

Any violation exposes the User to civil and criminal prosecution, without prejudice to the immediate account suspension measures that the Publisher reserves the right to take.

9.5 Specific prohibitions

The following are expressly prohibited, in addition to the restrictions above: reverse engineering, decompilation or disassembly of the software; extraction or reuse of all or a substantial part of the databases; resale, sublicensing or making the Service available to a third party; automated access (bots, scripts, scraping). These prohibitions apply except to the extent that the law imperatively authorises them (notably the right to interoperability provided for in the French Intellectual Property Code).

9.6 Third-party mapping and base maps

The base maps, satellite images and cadastral data displayed in the Application come from third-party providers (notably IGN). They remain subject to those providers’ own terms of use, which the User undertakes to respect. The Publisher grants no rights to these maps beyond their simple viewing within the Service, and does not guarantee their accuracy, currency or availability.

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ARTICLE 10 – ACCOUNT SUSPENSION AND DELETION

In brief: we may close an account in the event of dangerous, illegal or fraudulent use. You can contest.

10.1 Grounds for suspension or deletion

The Publisher reserves the right to suspend or delete an account, without notice, without prior justification and without compensation, in the event of:

1. Violation of the Terms and Conditions;
2. Illegal, dangerous use or use contrary to hunting regulations;
3. Fraud or attempted technical circumvention;
4. Endangering people or property;
5. Non-payment or repeated payment incidents;
6. Abusive or threatening behaviour towards other Users;
7. Receipt of a court order or administrative notice.

10.2 Effects of suspension or deletion

Suspension or deletion of the account results in:

• immediate and complete loss of access to the Service;
• loss of access to all Hunting Grounds and Events;
• permanent deletion or masking of associated data;
• inability to claim recorded data or harvests.

10.3 Right to contest

The User may contest a suspension or deletion by contacting the Publisher by email within 30 days. The Publisher will review the request and communicate its decision within a reasonable time.

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ARTICLE 11 – LIMITATION OF LIABILITY

In brief: our liability is capped for indirect damages, within the limits permitted by law. This cap never applies in the case of personal injury or serious fault on our part.

11.1 Excluded damages

Subject to mandatory legal provisions, and excluding any personal injury and any gross or wilful misconduct by the Publisher (see Article 11.3), the Publisher cannot be held liable for indirect or consequential damages, including:

• loss of data or information;
• loss of turnover or profit;
• loss of business;
• loss of earnings;
• moral or reputational damage;
• interruption of the Service;
• losses resulting from misuse of or reliance on the Application.

11.2 Monetary limitation of liability

The Publisher’s total and global liability, whatever the legal basis and nature of the claim, is strictly limited to the amount actually paid by the User during the relevant period:

• Consumer Clients (B2C): limited to amounts paid during the last twelve (12) months;
• Professional Clients (B2B): limited to amounts paid during the last six (6) months.

11.3 Exceptions to the limitation

This limitation of liability does not apply in the event of:

• gross or intentional fault by the Publisher;
• intentional violation of the Publisher’s legal obligations;
• legal guarantee of contract conformity;
• liability for defective products;
• death or personal injury caused by the Publisher’s negligence.

11.4 Users at their own risk

The User uses the Application at their own risk. The Publisher does not guarantee:

• continuous availability of the Service;
• absence of bugs or anomalies;
• absolute accuracy of data;
• suitability of the Service for a particular need.

In particular, no availability is guaranteed during an ongoing hunting activity: loss of connection, terminal failure or Service interruption may occur at any time. In accordance with Article 5, the User must never make a safety decision dependent on the availability of the Application. The free “Discover” plan is provided without any availability commitment.

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ARTICLE 12 – FORCE MAJEURE

In brief: an exceptional event beyond our control (major failure, disaster) does not engage our liability.

12.1 Cases of force majeure

No liability may be engaged in the event of force majeure within the meaning of Article 1218 of the French Civil Code, including:

• network failures (internet, electricity);
• prolonged unavailability of hosting or third-party services;
• administrative, governmental or judicial decisions;
• natural events or disasters (storms, earthquakes, floods);
• epidemic or pandemic;
• acts of terrorism or sabotage;
• strikes or social movements.

12.2 Notification

In the event of force majeure, the Publisher undertakes to notify Users of measures taken to limit the impact, within the bounds of what is reasonably possible.

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ARTICLE 13 – COOKIES AND TRACKING TECHNOLOGIES

In brief: we use a few cookies, described in the privacy policy. On the web version, you can turn off audience measurement from your account.

13.1 Use of cookies

The Application uses cookies and tracking technologies for:

• authentication and session management;
• remembering User preferences;
• improving performance and security;
• analysing usage behaviour (via PostHog);
• consent to the Terms and Conditions.

13.2 Audience measurement

Audience measurement (PostHog) is active by default. On the web version, the User can disable it at any time from their account (“Audience measurement” setting); on the showcase site, via the “Manage cookies” link. In the mobile application, it cannot be disabled. Essential cookies (authentication, security) cannot be disabled.

13.3 Cookie policy

Full details appear in the Cookie Policy available at: meschasses.com/en/legal/app/privacy-policy/

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PART 2 – TERMS OF SALE

ARTICLE 14 – SUBSCRIPTIONS AND PRICING

In brief: the plans, prices, annual billing, price lock guarantee and what happens when you reach a limit.

14.1 Subscription plans

A subscription is taken out for a specific Hunting Ground (territory). Each Hunting Ground has its own plan: the plan chosen governs the limits for that Hunting Ground (notably the number of members and number of hunts per month). A User administering several Hunting Grounds takes out a separate subscription for each. When created, every Hunting Ground benefits by default from the free “Discover” plan.

Access to the Application is offered through several plans. The main criterion distinguishing paid plans is the number of Hunting Ground members (users with a role: manager, syndicate member, member). The number of hunters and guests invited to hunts is never limited, regardless of the plan and whether they are subscribers or not:

Prices, precise limits and details of each plan are available on the “Pricing” page of the Application.

Online Event payments are subject to a 2% service fee on all plans. These fees partially cover the costs of our payment provider.

14.2 Prices and pricing transparency

• Prices are shown in euros (€). VAT not applicable, Article 293 B of the French General Tax Code: the price displayed is the price paid.
• Paid subscriptions are invoiced annually, in a single payment at the time of subscription.
• The annual subscription covers twelve months from the subscription date and is automatically renewed on its due date, unless cancelled.
• The price applicable at subscription is the price in effect on the order date.
• No hidden fees are applied.

14.3 Price changes

The Publisher reserves the right to change its prices. Price changes:

• do not apply to the current subscription period;
• take effect at the next subscription renewal;
• are notified to the User in advance, by email, at least thirty (30) days before the renewal date;
• allow the User, if they refuse the new price, to cancel free of charge before that date (see Article 18);
• do not affect currently active contracts until their renewal;
• do not apply to Users benefiting from a locked price under Article 14.4, as long as its conditions are met.

14.4 Locked price (price guarantee)

The Publisher may grant certain Users a locked price guarantee: the price of their subscription remains unchanged despite public price increases, as long as their subscription remains active and uninterrupted. This guarantee:

• is attached to the subscription of a specific organisation and is not transferable to another organisation nor assignable to a third party;
• ceases automatically in the event of subscription interruption, non-renewal, cancellation, or transfer/dissolution of the organisation;
• does not prevent a plan change: in the event of upgrade or downgrade, the applicable price becomes that of the new plan, the lock guarantee being lost, unless otherwise agreed in writing by the Publisher;
• requires, to be enforceable, written confirmation from the Publisher (email or account mention).

14.5 Quotas and behaviour when exceeded

Each plan has quotas (number of organisation members, number of hunts, storage space) shown in the table above and on the “Pricing” page. When a quota is reached:

• Storage: beyond the included space, adding new documents is blocked. No already stored document is deleted. Personal trophy photos are not counted against the quota.
• Organisation members: beyond the plan ceiling, adding new members is blocked. No existing member is automatically removed.
• Hunts (free “Discover” plan): one hunt per calendar month, counted in the month when the hunt takes place (Paris time, Europe/Paris), not the creation date. Hunts can be planned several months in advance. A deleted hunt frees up its month. A month with no hunts gives no carryover to another month.
• After cancellation or non-renewal: the organisation automatically reverts to the free “Discover” plan. Data is retained under the conditions of Article 8.5 and free plan quotas apply. No data is deleted solely due to exceeding a quota.

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ARTICLE 15 – PAYMENT

In brief: you pay your subscription by card via Stripe. We never see your card number.

15.1 Payment methods

Payment is made exclusively by bank card via our secure payment provider Stripe Inc.

15.2 Bank data security

No bank data is collected, stored or processed directly by the Publisher. Stripe acts as processor and applies PCI-DSS security standards.

15.3 Automatic debit and tacit renewal

• Subscriptions are payable in advance.
• They are invoiced annually, in a single payment at the time of subscription.
• The subscription is automatically renewed (tacit renewal) at the end of each annual period, for a duration identical to that subscribed, unless the User cancels beforehand.

15.4 Billing date and time

Billing takes place on the renewal date of the annual period corresponding to the initial subscription. A receipt/invoice is sent by email after each debit.

15.5 Payment incidents

In the event of payment failure (expired card, insufficient funds, etc.):

• access to paid features will be suspended immediately;
• the User will receive a notification by email;
• a new debit will be attempted automatically according to the schedule defined by Stripe;
• access will be restored upon payment regularisation.

15.6 Disputes and claims

Any dispute relating to a payment must be reported to the Publisher within 30 days of the debit. Disputes relating to Stripe payments must be handled directly by Stripe.

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ARTICLE 15 BIS – COLLECTING PAYMENTS ON BEHALF OF ORGANISATIONS

In brief: when your members pay online (membership fee, expense contribution, donation), the money is intended for your organisation. We only provide the technical tool, via Stripe. Disputes about these payments are settled between your organisation and your members.

15bis.1 Publisher’s role

The Application allows an organisation to collect online sums paid by its members or guests (membership fees, expense contributions, donations). The Publisher provides for this purpose a technical collection tool based on Stripe, an authorised payment services provider. The Publisher is neither the bank nor the beneficiary of the collected sums.

15bis.2 Beneficiary of funds

The sums collected are intended for the organisation that collects them. The technical payment arrangements depend on the payment account configuration set up with Stripe. The organisation is deemed to have received the funds according to Stripe’s own terms and timelines.

15bis.3 Service fees

Service fees of 2% apply to sums collected via the platform, on all plans, including the free plan. These fees may be in addition to the payment provider’s own fees (Stripe). They are deducted from the collected sums.

15bis.4 Disputes between the organisation and its members

The Publisher is not a party to the relationship between the organisation and its members. Any dispute relating to a membership fee, refund, unpaid amount, payment delay or the merits of a payment is the sole concern of the organisation and the member concerned. The Publisher cannot be required to arbitrate such a dispute or bear its financial consequences.

15bis.5 Unpaid amounts, refunds and chargebacks

Refunds decided by the organisation, unpaid amounts and chargebacks triggered by a payer with their bank are borne by the organisation. Service fees already deducted remain payable to the Publisher, unless Stripe’s terms provide otherwise. The organisation is responsible for justifying the sums requested from its members.

15bis.6 Payment services regulation

Collecting funds on behalf of third parties may fall under payment services regulation and requires an appropriate technical architecture (for example, payment accounts opened in the name of each organisation with the authorised provider, rather than centralised collection by the Publisher). The Publisher implements the means to comply with this framework, within the limits of the services provided by its payment provider.

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ARTICLE 15 TER – WHATSAPP AND SMS MESSAGE BALANCE (PREPAID OFFER)

In brief: your hunting ground purchases a balance in euros in advance, which pays for sending WhatsApp or SMS messages to your hunters. The balance does not expire and only messages actually sent are deducted.

15ter.1 Purpose

The message balance is prepaid credit, expressed in euros and attached to a Hunting Ground. It pays for the Application to send WhatsApp or SMS messages to the Hunting Ground’s hunters, for example sending stand allocations for a hunt. It is independent of the subscription: it does not change the plan or its quotas, and it is never automatically renewed.

15ter.2 Who manages the balance

The Hunting Ground owner and its managers can view the balance, its history, and top it up. They can grant this right to other Hunting Ground members via the “Manage message balance” permission.

15ter.3 Top-up and payment

Top-ups are made from the web Application, by bank card via Stripe, under the conditions of Articles 15.1 and 15.2. The amounts offered are €10, €20, €50 and €100.

The balance is credited as soon as Stripe confirms payment, usually within seconds. A receipt is sent by email to the person who paid. VAT not applicable, Article 293 B of the French General Tax Code.

When a Hunting Ground’s balance is opened, the Publisher offers a welcome credit of €0.50, once only per Hunting Ground. This credit is neither refundable nor convertible to cash.

15ter.4 Prices and deduction

The balance is debited for each message actually sent:

• a WhatsApp message that cannot be delivered is resent by SMS, and only the SMS is deducted;
• a failed SMS (invalid number, for example) is not deducted;
• a resend requested by the Organiser is deducted as a new send.

Before each send, the Application displays its cost. A send whose cost exceeds the available balance does not go out.

15ter.5 Validity period

The balance does not expire. It remains attached to the Hunting Ground as long as it exists, whether the Hunting Ground is subscribed or not.

15ter.6 Refund

The balance is neither refundable, nor convertible to cash, nor transferable to another Hunting Ground, except in the following cases:

• the Consumer Client exercises their right of withdrawal, under the conditions of Article 17.3;
• the Publisher definitively stops message sending: the purchased and unused portion of the balance is then refunded on request;
• the Publisher increases its prices and the User refuses the increase, under the conditions of Article 15ter.8;
• a top-up cannot be credited (Hunting Ground deleted between payment and credit, for example): it is automatically refunded.

The welcome credit is never refunded.

15ter.7 Deletion of the Hunting Ground

Deletion of a Hunting Ground results in permanent loss of its balance, including the unused portion.

15ter.8 Price changes

The Publisher may change prices per message. Any change is announced by email to persons managing the balance, at least thirty (30) days before it takes effect. The new prices apply to messages sent after that date. The balance amount, expressed in euros, is not changed.

In the event of an increase, the User who refuses it may request, before it takes effect, refund of the purchased and unused portion of the balance.

15ter.9 Payment dispute

If a top-up is subject to a chargeback with the payer’s bank, the Publisher may deduct the disputed amount from the balance.

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ARTICLE 16 – FREE TRIAL

In brief: if a free trial is offered, you can stop before the end without being charged.

16.1 Trial offer

The Publisher may offer new subscribers a free trial period (for example: 14 days).

16.2 Feature access

During the trial period, the User has access to all features of the chosen plan, without commitment.

16.3 Switch to paid plan

At the end of the trial period, the subscription becomes automatically paid, unless the User:

• cancels their subscription beforehand (via the “My Account” section);
• or does not confirm their intention to continue.

No fees will be charged until the User has confirmed their intention to continue beyond the trial period.

16.4 Trial conditions

To benefit from a trial period:

• the User must provide their precise details (including their payment details);
• only one trial period per User and per email address;
• fraudulent or repeated trials will result in account deletion.

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ARTICLE 17 – RIGHT OF WITHDRAWAL

In brief: by accessing the service immediately, an individual waives the 14-day period. Professionals are not entitled to it.

17.1 Consumer Clients (B2C)

Waiver of right of withdrawal

In accordance with Article L221-28 of the French Consumer Code, by accessing the Service immediately (after payment and registration), the User expressly waives their right of withdrawal provided for in Article L221-18 of the French Consumer Code.

This waiver requires that:

• the User has given their explicit consent to this waiver;
• the User has acknowledged being informed of the loss of their right of withdrawal;
• the Service was made available before the end of the withdrawal period (14 days).

Ticking the box at registration constitutes consent to this waiver.

If the trial has not been used

Exceptionally, if the User has not used the paid Application at all during the 14 days following subscription (no event creation, no participation, etc.), they may request a refund by email. This request will be reviewed on a case-by-case basis.

17.2 Professional Clients (B2B)

No right of withdrawal applies to Professional Clients, in accordance with Article L221-5 of the French Consumer Code (B2B exclusion).

The Professional Client who wishes to modify or cancel the subscription must comply with the conditions defined in Article 18 (Cancellation).

17.3 Message balance

The Consumer Client may withdraw, without giving a reason, within 14 days of topping up their message balance (Article 15 ter). They make this request by email to the address indicated in Article 24.1.

The Publisher then refunds the portion of this top-up that has not been used, to the card used for payment, within 14 days of the request. Messages already sent at the User’s request during this period remain due. The welcome credit is not refunded.

Article 17.1 (waiver of right of withdrawal) does not apply to message balance top-ups.

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ARTICLE 18 – CANCELLATION

In brief: you can cancel at any time; access remains open until the paid term, without refund for time used.

18.1 Cancellation by the User

Methods

The User may cancel their subscription at any time, without penalty, via:

• their personal “My Account” > “Manage subscription” section;
• the management link provided by Stripe in billing emails;
• by email to: [email protected]

Effective date

Cancellation takes effect at the end of the current subscription period (end of month or year subscribed depending on the chosen cycle). No new debit occurs after the cancellation request.

Example: If the User cancels during a period, their access remains open until the end of the current subscription period (end of month or year depending on the chosen cycle).

Pro rata refund

No pro rata refund is made for the subscription period commenced.

18.2 Right of withdrawal distinct from cancellation

The right of withdrawal (Article 17) is distinct from cancellation. Withdrawal may be exercised within 14 days and results in a full refund. Cancellation is exercised after this period and does not entitle to a refund.

18.3 Consequences of cancellation

Upon subscription closure:

• access to the Service is suspended;
• data remains retained according to the schedule defined in Article 8.5;
• the User can no longer access Hunting Grounds and Events;
• historical harvests remain viewable for 30 days before anonymisation (unless legally required).

18.4 Cancellation by the Publisher

The Publisher reserves the right to cancel a subscription in the event of:

• repeated violation of the Terms and Conditions;
• non-payment or repeated unpaid amounts;
• prolonged inactivity (defined by the Publisher);
• judicial or administrative request.

Cancellation by the Publisher is notified by email and takes effect immediately. No compensation will be paid.

18.5 Voluntary deletion of the Application

Important: Deleting the Application from the User’s phone or computer does not constitute cancellation of the subscription. The User remains responsible for future debits. The User must make an official cancellation via their account to stop debits.

18.6 Cancellation and compliance with the Loi Chatel

Consumer Clients (B2C)

In accordance with the Loi Chatel (Articles L215-1 et seq. of the French Consumer Code), the Publisher undertakes to:

• inform the User, by email, of the option not to renew the subscription, within the legal period running at the earliest three months and at the latest one month before the end of the current period (Article L215-1 of the French Consumer Code);
• facilitate online cancellation in the customer area;
• process cancellation without excessive administrative delay.

Professional Clients (B2B)

The Loi Chatel does not apply to Professional Clients. They must actively manage the cancellation of their subscription.

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ARTICLE 19 – PROVISIONS SPECIFIC TO PROFESSIONAL CLIENTS (B2B)

In brief: organisations and associations are solely responsible for organising and ensuring the safety of their hunts. We provide the tool, not the driven hunt.

19.1 Definition

The following are considered Professional Clients (B2B):

• ACCA (municipal hunting associations);
• hunting societies;
• local authorities (municipalities, municipal communities, departments, regions);
• departmental or regional hunting federations;
• hunting associations;
• hunting services businesses;
• any other legal entity, regardless of sector.

19.2 No right of withdrawal

No right of withdrawal applies to Professional Clients, in accordance with Article L221-5 of the French Consumer Code.

19.3 Organiser liability – Major implications

The subscribing Professional Client acknowledges and accepts being solely responsible for:

1. Hunt organisation: planning, logistics, coordination;
2. Participant safety: risk assessment, compliance with safety protocols, on-site supervision;
3. Compliance with hunting regulations: harvest plan, quotas, seasons, each participant’s licences and insurance;
4. Operational decisions: cancellation in dangerous conditions, programme modification;
5. Incidents and accidents: civil and criminal liability in the event of an accident, even if the Service provided data (geolocation, etc.);
6. Sensitive data management: participant confidentiality, GDPR compliance for its own data;
7. Compliance with employment and social law: if participants are employees or paid volunteers.

The Publisher acts exclusively as a technical provider of software tools and can in no way be considered a co-organiser or responsible for hunting activities.

19.4 Administrative document verification

The Professional Client remains solely responsible for effectively verifying the licences, insurance and authorisations of each participant.

19.5 Legal representation and powers

The subscription holder expressly warrants having the necessary powers and authorisations to:

• bind the legal entity they represent;
• accept the Terms and Conditions on behalf of the legal entity;
• subscribe to and pay for the subscription.

In the event of lack of powers, the legal entity and the subscriber will be jointly responsible for the obligations arising from the contract.

19.6 Enhanced limited liability

For Professional Clients, the Publisher’s liability is limited to the amounts paid during the last six (6) months, compared to twelve (12) months for consumer clients.

This limitation is stricter due to the professional nature of the use and the presumption of greater expertise of the Professional Client.

19.7 Specific contracts and commercial terms

Professional Clients with particular needs (API integration, training, dedicated support, custom commercial terms) are invited to contact the Publisher to negotiate an amendment to these terms or a specific licence.

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ARTICLE 20 – REFERRAL PROGRAMME

In brief: if you refer new subscribers, you may receive rewards, not exchangeable for cash.

20.1 General principles

The Application offers a referral system allowing Users to recommend the Service and receive rewards.

20.2 Validation criteria

A referral is validated when:

• the referee creates an account and accepts the Terms and Conditions using the referrer’s unique code or link;
• the referee subscribes to a paid plan (or reaches the minimum criteria defined in the Application);
• no withdrawal or cancellation condition has occurred within the defined periods.

20.3 Rewards

Rewards offered include, for example:

• free subscription months;
• advanced feature credits;
• discount codes.

The exact rewards and their allocation are specified in the “Referral” section of the Application.

20.4 Fraud prevention

The Publisher reserves the right to cancel any referral and ban access to the programme in the event of:

• self-referral (a User referring themselves with multiple accounts);
• creation of multiple accounts for fraudulent purposes;
• technical circumvention of the system;
• use of bots or automation tools;
• attempt to manipulate the rewards system.

20.5 Non-exchangeability and non-refundability

Rewards:

• are not exchangeable for cash;
• are not transferable to a third party;
• do not entitle to a refund if unused;
• are permanently lost upon account deletion.

20.6 Modification of conditions

The Publisher reserves the right to modify or discontinue the referral programme at any time, without notice or compensation.

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ARTICLE 21 – MODIFICATION OF TERMS AND CONDITIONS

In brief: we may update these terms. Significant changes are announced in advance.

21.1 Right to modify

The Publisher reserves the right to modify these Terms and Conditions at any time to:

• adapt services to regulatory changes;
• improve or modify features;
• clarify the obligations of the parties;
• update legal information;
• modify prices (in accordance with Article 14.3).

21.2 Notification of modifications

• Substantial modifications (price, liability, right of withdrawal) will be notified by email at least 15 days before they take effect;
• Minor modifications (clarifications, corrections) may take effect immediately after publication.

21.3 Acceptance of modifications

Continued use of the Service after the effective date of the new terms constitutes implicit and irrevocable acceptance of the modifications.

If the User does not accept the modifications, they must cancel their subscription before the effective date (see Article 18).

21.4 Version history

A history of previous versions of the Terms and Conditions remains available in the Application for consultation.

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ARTICLE 22 – APPLICABLE LAW AND JURISDICTION

In brief: French law applies. In the event of a dispute, an amicable solution is sought first; an individual can contact a free mediator.

22.1 Applicable law

These Terms and Conditions are governed by French law, including the Consumer Code, the GDPR and the French Data Protection Act.

22.2 Jurisdiction

Any dispute or litigation arising from the performance, interpretation or application of these Terms and Conditions falls within the jurisdiction of the courts of the Publisher’s registered office, unless mandatory legal provisions provide otherwise.

This attribution of jurisdiction does not apply to Consumer Clients, who retain the option of referring the matter, at their choice, to one of the courts having territorial jurisdiction under the French Code of Civil Procedure, notably that of their place of residence.

22.3 Dispute procedure

In the event of a dispute:

• the User must first attempt amicable resolution by contacting the Publisher by email;
• a period of 30 days is allowed for amicable resolution;
• if amicable resolution fails, the parties may resort to mediation or the competent courts.

22.4 Mediation

In accordance with Articles L611-1 et seq. of the French Consumer Code, any Consumer User (B2C) has the right to use a consumer mediator free of charge for the amicable resolution of a dispute with the Publisher, after having first attempted to resolve it directly through a written complaint (Article 22.3).

The Publisher is in the process of appointing an approved consumer mediator. Pending publication of the final contact details, the Consumer User wishing to use mediation may request this by email to [email protected]: the mediator’s contact details will be provided.

The Consumer User residing in the European Union may also use the European online dispute resolution platform, accessible at: https://ec.europa.eu/consumers/odr.

Recourse to mediation does not deprive the User of their right to refer the matter to the competent courts.

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ARTICLE 23 – FINAL PROVISIONS

In brief: some rules governing the operation of the contract (validity, language, no waiver).

23.1 Entire agreement

These Terms and Conditions, together with the Privacy Policy, Cookie Policy and Legal Notice, constitute the entire agreement between the Publisher and the User and cancel any prior agreement.

23.2 Partial nullity

If any provision of the Terms and Conditions is declared null or unenforceable by a competent authority, that provision will be removed or modified to the minimum extent necessary, and the other provisions will remain valid and in force.

23.3 No waiver

The Publisher’s failure to enforce a right or obligation does not constitute a waiver of that right or obligation.

23.4 Contractual relationship

No provision of the Terms and Conditions creates a relationship of subordination, association, partnership or agency between the Publisher and the User.

23.5 Language

These Terms and Conditions are drafted in French. In the event of translation into other languages for information purposes, the French version prevails.

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ARTICLE 24 – CONTACT AND COMPLAINTS

In brief: how to reach us with a question or complaint.

24.1 Contact details

For any question, complaint or request relating to the Service:

Email address: [email protected]
Postal address: Mes Chasses, 4 rue des Grandes Vignes, 44190 Clisson, France

24.2 Complaint handling

The Publisher undertakes to process any complaint within 30 calendar days of receipt.

24.3 Privacy and cookie policy

For questions relating to personal data:

• see the Privacy Policy: meschasses.com/en/legal/app/privacy-policy/
• see the Cookie Policy: meschasses.com/en/legal/app/privacy-policy/

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Version: 1.5, last updated 15 October 2026